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Transfers in Las Vegas

Our customers' reviews

These are genuine reviews written by our customers. All customers that use our transfer service will receive an email so that they can review the service provided.

Customer scoring

212

Type of traveler

Person traveling alone (15)

Couple (49)

Group of friends (21)

Family with small children (6)

Family with adolescent children (9)

Vehicle type

private (123)

shared (171)

26/Dec/2019

Roberto Carrasco

New York, The United States of America

Excelente servicio, muy profesionales

I travelled with my partner

23/Dec/2019

Roberto Carrasco

New York To Las Vegas, The United States of America

Solo que falta más i formación para encontrar desde salen los buses

I travelled with friends

5/Mar/2020

Oscar

Madrid , Spain

Excellent service, quite profesional (either the woman at the airport desk, and the shuttle driver). The ride to our hotel took no more than 15 minutes. Translate this opinion into English.

Excellent service, quite profesional (either the woman at the airport desk, and the shuttle driver). The ride to our hotel took no more than 15 minutes. Opinion translated. Show original.

I travelled with friends

25/Feb/2020

Aron

Caracas, Venezuela

Muy amable el chofer Translate this opinion into English.

Very friendly driver Opinion translated. Show original.

I travelled with my partner

19/Feb/2020

Anonymous

Bogota, Colombia

Casi pierdo mi vuelo, me contactaba con el numero del bono y me mandaban a llamar a otro numero, en el cual no tenían idea de lo que estaba hablando. Finalmente hable con la agencia en Colombia y me indico punto de encuentro lejos del primer lugar informado en el bono. Terrible.

I almost missed my flight, they would contact me with the voucher number and they would send me to call another number, in which they had no idea what I was talking about. Finally I spoke to the agency in Colombia and I indicated a meeting point away from the first place reported on the voucher. Terrible.

Sentimos mucho que se produjera un retraso en la recogida de tu traslado. Hemos hablado con el proveedor local para transmitirle esta información y que pueda tenerla en cuenta de cara a mejorar el servicio. Translate this opinion into English.

We are very sorry that there was a delay in picking up your transfer. We have spoken with the local provider to pass this information on to them so that they can take it into account in order to improve the service. Opinion translated. Show original.

I travelled with my partner

16/Feb/2020

Sofia Garcia

Saltillo, Mexico

El transporte nunca llegó.

Transportation never came.

Hemos comprobado que el conductor asignado estuvo en el punto indicado con puntualidad. Sentimos que no hicieras el traslado. Translate this opinion into English.

We have verified that the assigned driver was at the indicated point on time. We are sorry you did not make the transfer. Opinion translated. Show original.

I travelled with friends

15/Feb/2020

Hector Aponte

Coamo, Puerto Rico

Excelente y pun tu puntualidad. Translate this opinion into English.

Excellent and pun punctuality. Opinion translated. Show original.

I travelled with friends

1/Feb/2020

Anonymous

Bogota, Colombia

Coordinar el traslado desde el hotel al aeropuerto fue muy dificil, me indicaron que en el hotel donde me hospedaba no podian recogerme, yo acepté moverme a otro hotel el dia del traslado y no pasaron por mi

Coordinating the transfer from the hotel to the airport was very difficult, they indicated that at the hotel where I was staying they could not pick me up, I agreed to move to another hotel on the day of the transfer and they did not come through me

Sentimos mucho que no se te brindase el servicio contratado. Hemos informado al proveedor en destino para que investigue el caso y se llegue a una conclusión de cara a evitar esto en el futuro. Se ha procedido al reembolso del montante total pagado. Translate this opinion into English.

We are very sorry that the contracted service was not provided. We have informed the destination provider to investigate the case and reach a conclusion to avoid this in the future. The total amount paid has been reimbursed. Opinion translated. Show original.

I travelled by myself

17/Jan/2020

Patricia Carolina

Montréal, Canada

Pésimo servicio, nunca llegaron a recogerme, nunca contestaron el teléfono, llamé a los números que mencionaban en el correo y las personas que atendieron me dijeron que no había reservación a mi nombre, aunque les mencioné que uds. me mandaron el bono con los datos. Me respondieron mi correo cuando ya estaba en el aeropuerto, pues me tocó pagar taxi para trasladarme, por lo que me tocó pagarles a uds. y pagar taxi. No recomiendo esta compañía para traslados, pésimo servicio al cliente

Terrible service, they never came to pick me up, they never answered the phone, I called the numbers they mentioned in the mail and the people who attended told me that there was no reservation in my name, although I mentioned that you. They sent me the voucher with the data. They answered my email when I was already at the airport, because I had to pay a taxi to move, so I had to pay you. and pay taxi. I do not recommend this company for transfers, lousy customer service

Sentimos realmente las molestias ocasionadas al no realizarse el servicio, trabajaremos para que esta incidencia no vuelva a producirse. Hemos gestionado el reembolso del importe abonado. Translate this opinion into English.

We are really sorry for the inconvenience caused by not performing the service, we will work so that this incident does not occur again. We have managed the refund of the amount paid. Opinion translated. Show original.

I travelled with my partner

5/Jan/2020

Gonzalo Guadalupe Rosas Galindo

Monterrey , Mexico

Nunca pasaron por nosotros

They never passed by us

Hemos podido comprobar que el conductor acudió al punto de encuentro, sin embargo, no pudo localizaros. Al tratarse de un traslado compartido, siendo consciente de la obligación de respetar los tiempos estipulados, tuvo que continuar con el recorrido. Sentimos mucho los inconvenientes. Translate this opinion into English.

We have been able to verify that the driver went to the meeting point, however, he was unable to locate you. Being a shared transfer, being aware of the obligation to respect the stipulated times, he had to continue with the tour. We are very sorry for the inconvenience. Opinion translated. Show original.

I travelled with my partner

1/Jan/2020

Euto De Lima

Brasília , Brazil

Excelente, super funcional, prático e rápido. Funcionários simpáticos. A motorista que nos levou com grande simpatia e felicidade. Parabéns. Recomendado Translate this opinion into English.

Excellent, super functional, practical and fast. Friendly staff. The driver who took us with great sympathy and happiness. Congratulations. Recommended Opinion translated. Show original.

I travelled with teenagers

29/Dec/2019

Claudia

Rio De Janeiro , Brazil

O usei 3 vezes em Las Vegas. A primeira experiência foi excelente! A última foi bem confusa... motorista e central não achavam o voucher e não conheciam a prestadora de serviços, apesar de mostrar voucher, site da prestadora no voucher. Após, período razoável, aceitaram voucher. Se fosse passageiro com pouco inglês teria muita dificuldade na situação.

I used it 3 times in Las Vegas. The first experience was excellent! The last one was very confusing ... the driver and central did not find the voucher and did not know the service provider, despite showing the voucher, the provider's website on the voucher. After a reasonable period, they accepted a voucher. If you were a passenger with little English you would have a lot of difficulty in the situation.

Lamentamos muito que esta experiência confusa tenha ocorrido. Transmitiremos o seu feedback ao operador para melhorar ainda mais o serviço. Esperamos que a transferência tenha sido do seu agrado. Translate this opinion into English.

We are very sorry that this confusing experience occurred. We will pass on your feedback to the operator to further improve the service. We hope the transfer was to your liking. Opinion translated. Show original.

I travelled with my partner

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122 reviews

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