P - How far ahead of time should I book my transfer?

R -
It is possible to book a private transfer service in Las Vegas with a minimum of 24 hours in advance
P - How long does the journey from the hotel to the airport take?

R -
It takes between 20 – 30 minutes from Las Vegas’s main hotels to the airport.
When reserving a private transfer, a bottle of champagne is included.
If you book a return transfer service, we recommend booking the pick-up from the hotel at least 2,5 hours before your flight.
P - What pick up time should I choose?

R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
- Airports: 1 hour from the plane's arrival time.
- Cruise ports: 1 hour from the boat's docking time.
- Tran stations: 15 minutes from the train's arrival time.
- Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
P - Where will the driver be waiting for me?
R -
- Airports: the driver will wait in the arrivals hall, just after luggage pick up.
- Ports: the driver will wait in the arrivals terminal.
- Train stations: the driver will wait at the exit of the train's arrival platform.
- Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
The driver will always wait with a sign bearing your name.

P - Are the prices final? Are there any extra charges?

R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?

R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
- Hand luggage: total length, height and width adding up to no more than 115 cm.
- Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?

R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?

R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?

R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?

R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?

R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?

R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?

R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?

R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

Our customers' reviews

These are genuine reviews written by our customers.

Private Shared

8 / 10

8.0266666666667

352 reviews | 10,159 travellers

8.20 / 10

8.1965317919075

173 reviews | 10,159 travellers

5 out of 352 reviews

02 / 20 / 2023

S Tierney

United Kingdom

Kept us informed, safe drive to our hotel.

I travelled with teenagers

12 / 06 / 2022

Ann Mckeown

Glasgow, United Kingdom

Fabiana was excellent. Even before I left home she had contacted me to make sure I knew who was picking us up and where to meet. She was on time both on arrival and departure. The vehicle was very clean and comfortable. It was a bery enjoyable trip.

I travelled with teenagers

11 / 30 / 2022

Ann Mckeown

Glasgow, United Kingdom

Excellent communication from Fabiana even before we set off from home. Clear instructions on pick up point. Very courteous and timely. Definitely recommend using this service

I travelled with teenagers

10 / 16 / 2022

Joanna

Norwich , United Kingdom

Prompt and friendly drivers

I travelled with friends

10 / 13 / 2022

John Nigel Fisher

United Kingdom

Excellent pick up by Fabi..on time, pleasant and helpful

I travelled with my partner

5 out of 173 reviews

12 / 26 / 2019

Roberto Carrasco

New York, The United States

Excelente servicio, muy profesionales

I travelled with my partner

12 / 23 / 2019

Roberto Carrasco

New York To Las Vegas, The United States

Solo que falta más i formación para encontrar desde salen los buses

I travelled with friends

03 / 05 / 2020

Oscar

Madrid , Spain

Excellent service, quite profesional (either the woman at the airport desk, and the shuttle driver). The ride to our hotel took no more than 15 minutes. Translate this opinion into English.

Excellent service, quite profesional (either the woman at the airport desk, and the shuttle driver). The ride to our hotel took no more than 15 minutes. Opinion translated. Show original.

I travelled with friends

02 / 16 / 2020

Sofia Garcia

Saltillo, Mexico

El transporte nunca llegó.

Transportation never came.

Hemos comprobado que el conductor asignado estuvo en el punto indicado con puntualidad. Sentimos que no hicieras el traslado. Translate this opinion into English.

We have verified that the assigned driver was at the indicated point on time. We are sorry you did not make the transfer. Opinion translated. Show original.

I travelled with friends

02 / 15 / 2020

Hector Aponte

Coamo, Puerto Rico

Excelente y pun tu puntualidad. Translate this opinion into English.

Excellent and pun punctuality. Opinion translated. Show original.

I travelled with friends

Show all the reviews